About Us
About Our Longview, TX Senior Care Agency
Our organization has been serving families across East Texas for over a decade, with strong, established roots in both Longview and Tyler. Over the years, we have built long-term relationships based on trust, consistency, and dependable care.
Established and Trusted in Longview for Over 10 Years
We have been actively serving families in Longview for more than 10 years, providing dependable in-home care and building lasting relationships within the community.
This long-standing presence allows us to deliver care with a deeper understanding of local needs.
Dementia Care Certified Occupational Therapist on Staff
Our caregiver is a delightful and attentive individual. She consistently takes the initiative to find ways to make my mother’s life better, showing a level of care that is rare to find.
She is always pleasant to be around, and we truly hope to have her with our family for a very long time!
– David M.
Why Families Trust Our Team
- Over 20 years serving East Texas families
- Established presence in Longview and Tyler
- Reliable and compassionate caregivers
- Clear communication with families
- Flexible care plans based on real needs
Meet Courtney Klepfer
Owner & Dedicated Advocate for Seniors
A True East Texas Spirit
Born and raised in Tyler, Courtney Klepfer is a proud East Texas native with a deep-rooted love for her community. A former Kilgore College Rangerette and a University of Texas at Tyler alumna, she holds a degree in Communications with a minor in Public Relations. Her commitment to leadership is further highlighted by her graduation from Leadership Tyler (Class 31).
16 Years of Heartfelt Expertise
With 16 years of experience across Retirement Living, Hospice, and Elder Law, Courtney found her true calling in the senior living industry. Today, as the owner of Home-Aid Caregivers, she combines her background in marketing and business development with an unmatched passion for serving the elderly.
A Pillar of the Community
Courtney doesn’t just run a business; she leads the community. One of her proudest achievements was serving as Chairman of the Senior Resource Committee, where she spearheaded the effort to make Tyler the second city in Texas to be officially recognized as “Dementia Friendly.” Her tireless service has earned her the “Volunteer of the Quarter” award twice from the Tyler Area Chamber of Commerce.
Leadership & Advocacy
Courtney believes that volunteering is a two-way street of fulfillment. Her extensive involvement includes:
- Board Member: Adult Protective Services (Texas Dept. of Disability & Aging Resources)
- Board Member: Tyler Area Chamber of Commerce & South Tyler Rotary
- Development Committee: Alzheimer’s Alliance of Smith County & Leadership Tyler
- Recognition: Named by Texas Bank & Trust as one of the “People Who Make a Difference” for her work with Alzheimer’s support.
Life Beyond Caregiving
When she isn’t advocating for seniors, Courtney lives in Bullard with her husband, Ben, and their son, Dwight. They share a love for the outdoors, traveling in their RV, and tending to their farm-raised family cows.
Meet Rory Bagwell
Licensed Occupational Therapist & Dementia Care Expert
Clinical Excellence & Specialized Care
Rory Bagwell is a Licensed Occupational Therapist, bringing a wealth of specialized knowledge to Home-Aid Caregivers. She is Dementia Care Certified and a Low Vision Specialist, making her an invaluable resource for families navigating the complexities of aging and memory loss.
A Journey of Compassion
Originally from the Northeast, Rory made her way to the South as fast as she could! After graduating as a Registered Occupational Therapist from Quinnipiac College, her diverse career has spanned pediatric care at Shriners Hospital, skilled nursing, and assisted living. For the last 20+ years, she has been a dedicated professional in the home health setting, with a heart deeply rooted in memory care.
Pioneering Quality of Life
Rory’s truest passion lies in creating patient-centered programs that allow seniors to thrive. She has been instrumental in developing specialized programming for memory care facilities, ensuring that families see their loved ones achieve the highest possible quality of life. Rory believes that Occupational Therapy is the ultimate individualistic approach to caring for our aging population.
Community & Leadership
Rory is a firm believer in giving back. Her community involvement includes:
- Alzheimer’s Alliance of Smith County: Active volunteer for the Day Club.
- PTA Leadership: Years of dedicated service to her children’s schools.
Life in Tyler
Rory and her husband, Shawn, are proud residents of Tyler. They are the happy parents of two children: Ella, a senior at Chapel Hill High School, and Brady, a theater major at Southern Methodist University. When she isn’t helping families, Rory loves spending quality time traveling with her family.